Returns & Exchanges


We have extended our returns to offer you a 60-day no quibble guarantee!

We understand that it might be difficult to get out at the moment so we've extended our returns policy. If for any reason you wish to return goods purchased directly from us, we will provide a refund or exchange upon return to us. All we ask is that products are either unused or at least 90% full.


Returns must be made within 60 days of purchase and be sent back to: SHAMBAR, 52 Staple Hill Road, Fishponds, Bristol, BS16 5BS




Please note: to receive a full refund for a product/s delivered with a promotional free gift, both the item purchased and the free gift must be returned within 28 days of the purchase date.

Ego Salon & Academy, 52 Staple Hill Rd, Fishponds, Bristol, BS16 5BS


Tel: 0117 9653603

Email: Salon & Academy -       

Email: Shambar shop -